Smart Rent

A Latvian citizen or a resident at least 18 years of age. In the case of a residence permit, the permit must be valid for the entire rental period.

You can rent various products, such as phones, tablets, computers, and other tech, as well as home appliances and other equipment.

Depending on the rental product, the rental period may vary. Generally, you can choose a rental period of 12, 18, 24, 36 or 48 months. Pick the monthly payment and rental period that fit your needs.

No, it is not a credit product, but a rental service that allows you to use the rental device during an agreed time for a monthly service fee.

You can decide on a suitable monthly fee by choosing the rental product, suitable services and accessories, and period that fit your needs. There are no hidden fees or additional costs.

The first payment is made when signing up for the rental service. After that, we’ll send you a payment link by e-mail each month up to 3 days before the payment date.

Depending on the rental product, you can choose a rental plan that also includes insurance. In that case, the insurance covers theft and all damage that renders the rental product unusable. However, cosmetic damage is not covered by insurance. You don’t need to sign a separate insurance policy.

Use the rental as you would your own. In case of any bigger damage or issues with the rental product, reach out to our authorized service partner. They will assess the extent of the damage, calculate the cost of repair, repair the product, and in case your chosen package includes insurance, contact the insurance company on your behalf. Please note that if insurance applies, you’ll be required to pay a deductible payment according to the Insurance Terms and Conditions.

If the rental product is stolen, you should notify the police and send the police report to Inbank Rent AS as soon as possible together with a description of what, where, and how happened. If your rental plan includes insurance, Inbank will file a loss notice to the insurance company. Once the insurance company confirms that they will compensate for the stolen product, you’ll be required to pay a deductible payment according to the Insurance Terms and Conditions. If your rental plan doesn’t include insurance, you’ll be required to compensate for the loss of the rental product to Inbank Rent AS as stated in the Terms and Conditions. After that, we’ll close the rental agreement and you can sign up for a new rental plan.

In that case, you should notify Inbank Rent as soon as possible. You will be required to compensate for the loss of the device to Inbank Rent as stated in the Terms and Conditions. After that, we’ll close the rental agreement and you can sign up for a new rental plan.

Please return your rental product(s) to the nearest merchant store where you initially rented it from. We hope you enjoyed using your rental(s) and held it with care. We expect that, other than normal wear and tear, you will return the rental(s) in the same condition in which you received it. The rental must be returned in the same complete set, including all accessories and other improvements supplied or installed (for example, chargers, cables, adapters that were included in the rental plan with the rental product).

When returning your rental product, make sure you have logged out of any linked accounts, removed any password control and restored your rental’s original manufacturer settings, and cleared it of any data.

The merchant may offer you to trade in your old rental (e.g. phone) for a discount. In case you decide to use the trade-in discount, the trade-in value of your old rental is deducted proportionally from the monthly net rental fee (trade-in discount divided by the number of months deducted from the monthly net rental fee, for example, the monthly rental fee for 12 months for a phone is 60 € + VAT, discount from the merchant for trade-in is 120 €, the monthly price of rent using trade-in is 120 € / 12 = 10 €; 60 €-10 € = 50€ + VAT).

Yes, you can change from rental to purchase. To get a personalized purchase offer for the product, please get in touch with our customer care by e-mail at info@inbankrent.lv.

By accepting the Terms and Conditions you agree to the minimum rental period, which cannot be changed. However, it is possible to prolong the rental period if, for example, you are waiting for a new model of your device. In that case, the monthly rental fee will remain the same.

Yes, to end your rental agreement before the full term, you need to return your rental product and pay the fee for early termination according to our price list.

You can pick up your rental from the store or choose from the delivery options provided by the merchant.

If the rental product ordered from an e-shop is not suitable for any reason, you have the option to return it within 14 days. You can find more information related to returns on the merchant's website.

You will receive a reminder about the upcoming payment by e-mail 3 days before the payment date alongside the payment link. Make sure you provide your correct e-mail address when signing up for a rental plan.

Once your rental service is active and the rental product is handed over to you (you have picked it up from the store or it’s sent out to the parcel machine) you’ll receive a confirmation e-mail with the contact details of Inbank Rent AS. In any case, you can always contact our customer support by phone at +371 66 939 000 or via e-mail at info@inbankrent.lv.

Find out more about our Privacy Policy and how we store and use your data.